This programme is a real‑world, adaptive Psychosocial Recovery Coaching (PRC) model designed for face‑to‑face delivery with NDIS participants living with psychosocial disability.

It reflects how recovery actually happens: non‑linear, paced, relational, and capacity‑building.

The programme is:

• Recovery‑oriented and participant‑led
• Non‑clinical and non‑therapeutic
• Designed to work alongside therapy, not replace it
• NDIS compliant, structure and intent
• Suitable for registered providers, and unregistered providers where plan management allows

Participants may move forward, pause, or revisit modules as needed. Progress is measured by functional capacity, not completion speed.

Foundational stability (routine, safety, predictability) is prioritised before higher‑order goals.

Trust and consistency are central mechanisms of change.

Coaching supports application of insights into daily life, not therapy or clinical work.

Rather than fixed weekly themes, this programme uses six adaptive modules that are revisited as needed.

Module 1) Engagement & Safety Module 2) Daily Life & Routine Stabilisation Module 3) Capacity & Skill Development Module 4) Confidence, Identity & Participation Module 5) Independence & Consolidation Module 6) Transition & Closure

Purpose: Establish trust, clarity and psychological safety.

Key Activities:

• Meet & Greet and rapport building
• Clarifying recovery coaching role and boundaries
• Exploring participant story, strengths and values
• Identifying immediate stressors
• Establishing communication preferences

Outcomes:

• Participant feels safe and understood
• Clear expectations and boundaries

NDIS Line Item: Psychosocial Recovery Coaching – Face‑to‑Face

Purpose: Support stability through structure and predictability.

Key Activities:

• Mapping daily routines
• Identifying pressure points and fatigue patterns
• Developing simple, achievable routines
• Supporting consistency over perfection

Outcomes:

• Improved daily functioning
• Reduced overwhelm

NDIS Line Item: Psychosocial Recovery Coaching – Face‑to‑Face

Purpose: Build functional skills for independence.

Key Activities:

• Planning and organisation skills
• Decision‑making and problem‑solving
• Managing change and transitions
• Practising skills in real‑world settings

Outcomes:

• Increased confidence and self‑management

NDIS Line Item: Psychosocial Recovery Coaching – Face‑to‑Face

Purpose: Strengthen identity beyond disability.

Key Activities:

• Exploring interests and strengths
• Supporting graded community participation
• Building social confidence
• Supporting self‑advocacy

Outcomes:

• Increased participation
• Stronger self‑identity

NDIS Line Item: Psychosocial Recovery Coaching – Face‑to‑Face

Purpose: Reduce reliance on support.

Key Activities:

• Reviewing what works
• Refining routines and strategies
• Encouraging independent initiation
• Gradual step‑back of support

Outcomes:

• Sustained independence

NDIS Line Item: Psychosocial Recovery Coaching – Face‑to‑Face

Purpose: Support a planned, positive ending.

Key Activities:

• Reflecting on progress
• Identifying ongoing strategies
• Preparing participant‑friendly summary
• Celebrating achievements

Outcomes:

• Confidence moving forward

NDIS Line Item: Psychosocial Recovery Coaching – Face‑to‑Face

This pathway is activated when engagement drops or distress increases.

Includes:

• Identifying early warning signs
• Scaling back goals
• Returning to basics (routine, contact)
• Re‑establishing engagement without pressure

This is not crisis support or therapy.

Each session concludes with:

• 1–2 small, achievable actions
• Clear definition of success
• Optional reflection next session

This supports real‑world change between sessions.

With participant consent, coaching may:

• Align with therapy goals at a functional level
• Support daily‑life application of agreed strategies
• Avoid interpretation or clinical language

Tier Description: Tier 1) Light structure & motivation Tier 2) Active skill‑building & participation Tier 3) Stabilisation‑focused capacity building

12 Weeks: Focused capacity building and stabilisation

26 Weeks: Deep consolidation and sustained independence

Use functional language only:

• “Building routines”
• “Supporting confidence and participation”
• “Developing independence”

16. Programme Outcomes Summary

Participants are supported to:

• Increase independence
• Build sustainable routines
• Strengthen confidence
• Engage in meaningful life roles
• Progress toward self‑defined recovery

This programme represents current best‑practice psychosocial recovery coaching within the NDIS framework.